Job Description

Front Desk Registration Clerk

JOB-10047787

Anticipated Start Date

November 02, 2026

Location

New York, NY

Type of Employment

Contract Hire

Employer Info

Our client provides top-ranked care, dozens of inpatient and outpatient specialties, and mental health services with a team of highly trained and caring medical professionals who are compassionate, culturally competent and patient centered. Their vision is to be a fully integrated health system that enables New Yorkers to live their healthiest lives. Many of their roles are temp-to-hire, giving our client and our candidates the opportunity to ensure they are the right fit for a full-time position, as this comes with career advancement opportunities and excellent benefits. In fact, over 30% of our candidates have converted to full-time positions at our client.

Job Summary

We are seeking a detail-oriented and professional individual to join our client’s team as Front Desk Registration Clerk. This position will provide clerical and front desk coverage for the Vaccine Hub. The position greets and directs patients, assists with registration and check-in supports electronic kiosk check-in, verifies demographic and insurance information, scans documents into EPIC and helps maintain an orderly patient flow throughout the vaccination process.

Job Description

• Greeting and assist patients upon arrival in a professional and courteous manner.
• Register patients and verify demographic, insurance, and other required information.
• Perform eVerify/insurance verification and update patient information as needed.
• Assist patients with kiosk check-in and troubleshoot basic issues or escalate when necessary.
• Review and assist patients with completing required consents and forms.
• Answer patient questions and provide clear directions regarding the Vaccine Hub process.
• Explain the check-in process and direct patients to the appropriate waiting or vaccination area.
• Coordinate patient flow between registration, vaccination, and other designated areas.
• Maintain accurate and timely documentation in the electronic medical record and registration systems.
• Verify that required information is complete before directing patients to the next step in the process.
• Identify registration issues or discrepancies and refer them to the appropriate supervisor or registration
• staff.
• Communicate with clinical and nursing staff regarding patient arrival and readiness for vaccination
• Provide clerical support for the daily operations of the Vaccine Hub.
• Provide backup/cross-coverage for other clinic front-desk operations as assigned.
• Maintain patient confidentiality and follow HIPAA, organizational, and departmental policies.
• Demonstrate ICARE with kindness in all interactions with patients, families, visitors, and staff.
• Help maintain an organized and efficient patient flow within the Vaccine Hub area.
• Perform other clerical and administrative duties as assigned by the supervisor, clinic manager, or administrator.

Skills Required

• 2 + years of clerical, administrative, customer service, healthcare registration, medical office or related experience
• Experience in an outpatient clinic, hospital, ambulatory care, physician practice or patient access environment.
• Full command of the English language; bilingual skills preferred
• Excellent verbal, written, and data skills
• Ability to prioritize and manage multiple tasks effectively
• Microsoft Word, Excel, Outlook
• Electronic Health Record (e.g. Epic)
• Experience with patient access, scheduling or revenue cycle systems.
• All Office Equipment (i.e. computers, printers, copier, telephones, fax machines, scanner, credit card/payment terminals, check-in kiosks etc.)

Education/Training/Certifications

• High School diploma or equivalent education and experience

Additional Requirements

• Schedule Notes: (1) position is 7:00 AM - 3 PM; the other position is 8:00 AM - 4:00 PM; Monday - Friday, (no weekends or no holidays)

Pay Rate

• $22–$26 per hour, based on experience, skills, and market factors

HirePower Personnel, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or other characteristics protected by law.

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